1/1/2020
Auset Naturals – Our Promise to You
At Auset Naturals, every product is made with care, intention, and the blessings of the earth. We honor the beauty of nature and the sacredness of your skin, and we want every order to feel like a gift to yourself.
Because our products are handcrafted in small batches with fresh, natural ingredients, we are unable to accept returns or exchanges once items have left our care. This ensures that every product you receive is fresh, pure, and never resold.
If Something Isn’t Right
If your order arrives damaged, incorrect, or not as expected, please email us within 7 days of delivery at [email protected] with your order number and photos. We will happily send a replacement or offer store credit.
For Your Safety
Please read our ingredient lists carefully before purchase. While our blends are created with love, some herbs and oils may not suit every skin type. We recommend a patch test before full use.
Cancellations
If you need to cancel your order, please contact us within 24 hours. Once production or shipping has begun, we cannot guarantee changes.
Our goal is always to care for you in the same way we care for the products we make — with intention, respect, and love.
With gratitude,
Auset Naturals
